The subject of the last post on the blog was provoked by a customer's submission to another site that is supposed to be all about beer. It is interesting that many of the contributors to the site spend much energy complaining about premises rather than complimenting them. Moreover the complaints are often about the food, not the beer....

This week the British Institute of Innkeepers published some figures about the costs associated with the provision of beer in public bars. In summary, it points out that around 4p in every pound spent in a public bar goes into the landlords pocket.
For a landlord to make £20k per annum (trust us, a very small reward for the work involved) he must turnover £500,000 per year. HALF A MILLION!!!!!
If we assume £2.50 a pint, (which is cheap), this equates to around 500 pints per day. So 100 customers who drink around 5 pints each.
If we assume the average person drinks 1 pint per half hour then for a bar that is open 12 hours a day it has to have 22 drinkers in the bar every hour of every day. For most pubs an imposible to achive trade.
So what's our point? Well, probably lots. Ale, despite being something we are very passionate about, does not make us money, and for that matter does not for many other "pubs" either. Keeping the bar open all hours probably loses us money on the whole, although we do have some good days.
The costing illustration shown here is for an average, urban, wet led bar. Rural and remote bars have significantly higher costs verses revenue. We are expected to be open even when there are no customers. We are expected to give up staff time helping broken down motorists, we are expected to help out walkers who were daft enough to go on the fells without a map and compass and are unable to use either even if they had them, often having no money or other method of paying and many just use us as a toilet stop. All these groups of people expect free service but fail to realise that the service costs us money to provide it and without revenue the service will fail to be there forever.
"So get more people in by doing cheap bar food" Well we tried that and it doesn't work. Low priced, loss leader food, cost us too much. Moreover, we are happier doing the style of service we do. We are very happy to serve the drinker with a pint or more or even only a half pint of our lovely ale. Our food and accommodation are our core business and we are happy about that.
QVI VVLT PLACERE CVNCTIS NEMINI PLACETIf you must comment on a pub on the Internet then be sure you understand what the pub is trying to do. If the food was too fancy for your fast food desire or too mass produced for your discerning palate then remember it is probably what the premises management believes works for them. The public bars that will succeed, especially in these tricky times, are the ones that are a little bit different from the norm.
There is much talk at present about pubs and bars closing. Current estimate is about 2000 pubs are closing each year. The market is shrinking and therefore it is inevitable that pubs will close unless we change our overall national cultural attitude towards them. It is noticeable that many pubs are trying to fight this by opening longer hours, serving food for longer, having a bigger menu and putting on free entertainment or reducing prices. What this is actually doing is increasing costs and reducing revenue (doh!!). So the consumer gets a good deal for a while, but some of these places will close as a result.
We believe that the future of the British public bar is to narrow down style of service, opening times and ensure that the service that is provided is charged for at an appropriate rate. For this future to work the great British public needs to embrace this and move opinion into the positive, not negative.